SERVICE OPERATIONS MANAGEMENT (Record no. 8015)

000 -LEADER
fixed length control field 00341nam a22001217a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9789356067400
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.5
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name JOHNSTON ROBERT, SHULVER MICHAEL, SLACK NIGEL, CLARK GRAHAM
245 ## - TITLE STATEMENT
Title SERVICE OPERATIONS MANAGEMENT
Sub Title IMPROVING SERVICE DELIVERY
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication UTTER PRADESH
Name of publisher PEARSON
Year of publication 2023
300 ## - PHYSICAL DESCRIPTION
Number of Pages 609
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Text book
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Source of acquisition Cost, normal purchase price Full call number Accession Number Price effective from Koha item type
        MIIMLIBRARY MIIMLIBRARY RACK NO-22 29.04.2025 SR BOOKS 870.00 658.5 7028 29.04.2025 Text book