COUNSELLING SKILLS FOR MANAGERS - SINGH, KAVITA (PHI LEARNING)
Keywords: INTRODUCTION TO COUNSELING. APPROACHES TO COUNSELLING. GOALS OF COUNSELLING THE PROCESS OF COUNSELLING . COUNSELLING PROCEDURES. COUNSELLING SKILLS. ROLE CONFLICTS IN COUNSELLING. CHANGING BEHAVIOURS THROUGH CONSELLING. ORGANIZATIONAL APPLICATION OF COUNSELLING SKILLS. DEALINGS WITH PROBLEM SUBORDINATES. PERFORMANCE MANAGEMENT. ALCOHOLISM AND OTHER SUBSTANCE ABUSE.. ETHICS IN COUNSELLING