VOSS C, ARMISTEAD , JOHNSTON B, MORRIS B <br/><br/>
OPERATIONS MANAGEMENT IN SERVICE INDUSTRIES AND THE PUBLIC SECTOR  

 - SINGAPORE  JOHN WILEY AND SONS   2020 
 - 318 
<br/><br/><label>ISBN: </label>9780471908012 
<br/><br/><label>Dewey Class. No.: </label>658.5