MARIAN INTERNATIONAL INSTITUTE OF MANAGEMENT

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1.
SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM

by GREMLER, DWAYNE D | PANDIT, AJAY.

Material type: Text Text Publisher: MCGRAW- HILL Availability: Items available for loan: Call number: 658.8 (1).

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2.
SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM

by ZEITHAML VALARIE A BITNER MARY JO GREMLER DWAYNE D PANDIT AJAY.

Edition: 6 Material type: Text Text Publisher: MC GRAW HILL Availability: Items available for loan: Call number: 658.8 (1).

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