MARIAN INTERNATIONAL INSTITUTE OF MANAGEMENT catalog › Results of search for 'ccl=au:"ZEITHAML VALARIE A, BITNER MARY JO"'

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	1.	SERVICES MARKETING INTEGRATING CUSTOMER FOCUS ACROSS THE FIRM by ZEITHAML VALARIE A BITNER MARY JO GREMLER DWAYNE D PANDIT AJAY. Edition: 6 Material type: Text Publisher: MC GRAW HILL Availability: Items available for loan: Call number: 658.8 (1). Place hold Add to cart (remove)
	2.	SERVICES MARKETING by ZEITHAML VALARIE A, BITNER MARY JO. Material type: Text Publisher: MCGRAW HILL 1996Availability: Items available for loan: Call number: 658.8 (1). Place hold Add to cart (remove)

MARIAN INTERNATIONAL INSTITUTE OF MANAGEMENT