000 00987nam a2200121Ia 4500
999 _c4460
_d4460
020 _a978-8131775585
082 _a658.45
100 _aCHATURVEDI, PD , CHATURVEDI, MUKESH
245 0 _aBUSINESS COMMUNICATION SKILLS CONCEPTS AND APPLICATIONS
260 _bPEARSON
650 _aCOMMUNICATION SKILLS . Case Study: Profile of an Effective Communicator . Reading Skills . Speaking Skills Conversation Skills . Listening Skills • Writing Skills Non-verbal Skills BUSINESS COMMUNICATION ▪ Nature and Process of Communication • Organizational Communication . Cross-cultural Communication .. Business Letters, Memos, and E-mails . Social Media Business Reports Effective Presentations Business Etiquette STRUCTURED APPLICATIONS Communication for Conflict Management . Communication for Effective Negotiations ' CVs, Personal Interviews, and Group Discussions ' Summer Project Report . Written Analysis of Cases
_vVERTICAL COMMUNICATION, CULTURAL SENSITIVITY, GROUP BEHAVIOUR
942 _cBK