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|---|---|---|---|
| 999 |
_c7120 _d7120 |
||
| 020 | _a9781259026812 | ||
| 082 | _a658.8 | ||
| 100 |
_aZEITHAML VALARIE A _aBITNER MARY JO _aGREMLER DWAYNE D _aPANDIT AJAY |
||
| 245 |
_aSERVICES MARKETING _bINTEGRATING CUSTOMER FOCUS ACROSS THE FIRM |
||
| 250 | _a6 | ||
| 260 | _bMC GRAW HILL | ||
| 300 | _a711 | ||
| 942 | _cBK | ||