000 00291nam a22001217a 4500
020 _a9780071220804
082 _a658.85
100 _aFUTRELL CHARLES M
245 _aFUNDAMENTALS OF SELLING
_bCUSTOMERS FOR LIFE THROUGH SERVICE
260 _bMCGRAW HILL
_c2011
300 _a652
942 _cBK
999 _c7921
_d7921