| 000 | 00341nam a22001217a 4500 | ||
|---|---|---|---|
| 020 | _a9789356067400 | ||
| 082 | _a658.5 | ||
| 100 | _aJOHNSTON ROBERT, SHULVER MICHAEL, SLACK NIGEL, CLARK GRAHAM | ||
| 245 |
_aSERVICE OPERATIONS MANAGEMENT _bIMPROVING SERVICE DELIVERY |
||
| 260 |
_aUTTER PRADESH _bPEARSON _c2023 |
||
| 300 | _a609 | ||
| 942 | _cBK | ||
| 999 |
_c8015 _d8015 |
||