CUSTOMER RELATIONSHIP MANAGEMENT (Record no. 1889)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00583nam a2200109Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 978-8184885798 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | BHAT, GOVINDA K |
| 245 #0 - TITLE STATEMENT | |
| Title | CUSTOMER RELATIONSHIP MANAGEMENT |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher | HIMALAYA PUBLISHING HOUSE |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | CRM Strategy and CRM Building Blocks Types of CRM CRM in Marketing Customer Lifecycle Care: Leveraging Customer Service to Achieve CRM Success CRM in e-Business CRM Planning CRM Implementation Sales Force Automation (SFA) Call Centre CRM and Data Warehousing HRM in CRM CRM: Customer Retention Strategy CRM — Opportunities and Challenges |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Text book |
| Withdrawn status | Lost status | Damaged status | Not for loan | Permanent Location | Current Location | Shelving location | Date acquired | Cost, normal purchase price | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| MIIMLIBRARY | MIIMLIBRARY | RACK NO- 16 | 11.02.2019 | 200.00 | 658.812 | 1889 | 11.02.2019 | Text book |